Sustainability Magazine April 2023 | Page 51

like multifactor authentication , password and encryption policies , configuring and securing infrastructure and networks by implementing the right kind of architecture , firewalls , network security groups and load balancers .
“ Another interesting aspect with cloud is the evergreen approach ,” he comments . “ Cloud does not support legacy technologies or older versions of operating systems and databases . So the cloud is forcing us to continuously upgrade our applications to the latest versions and constantly patch them .”
Continued heavy investment in digital transformation projects As Rastogi describes , the future at Lufthansa Group will see continued heavy investment into digital transformation projects , balancing the objectives of innovation transformation and operational stability .
“ Through digital transformation projects , we are trying to improve our customer satisfaction , and make their overall travel experience simpler and as individualistic as possible . We are trying to offer a seamless and connected experience .”
“ We are building up a marketplace environment with different ancillaries and different products , which are personalised ,” Rastogi adds . “ These will leverage the data and insights that we capture and offer solutions to our customers that fulfil their needs .”
At the same time , along with customerfacing projects , the group is also investing in a number of projects internally , such as solutions to improve employee collaboration and employee experiences . “ We are constantly modernising our application portfolio and our infrastructure portfolio ,” Rastogi concludes . “ We have projects that are focused on improving our cyber-defence capabilities . In all of these projects , whether in the digital area , innovation area , or modernisation of our application stack , the cloud continues to be a key pillar .” sustainabilitymag . com 51