THE SUSTAINABILITY INTERVIEW
“ Hotspots are vital – you cannot address everything at once,” Jennifer emphasises.
Transportation is another major lever. Henry Schein works with logistics partners to consolidate shipments and optimise its network to balance cost, efficiency and emissions.
Crucially, Jennifer says,“ we include sustainability alongside cost and quality of customer service in these discussions.”
One flagship example is its partnership with UPS. Together, they redesigned the distribution network using advanced modelling from UPS’ s customer solutions team, allowing Henry Schein to increase next-day delivery capacity from 55 % to 92 % of customers. At the same time, it avoided an estimated 75 % rise in emissions – roughly equivalent to taking 20,000 cars off the road. That logistics work reflects a broader philosophy. Quoting Senior Vice President of Global Supply Chain Jim Mullins, Jennifer says:“ We believe an efficient supply chain is a sustainable one.”
Governance, data and investor-grade sustainability At Henry Schein, board oversight of sustainability rests with the nominating and governance committee – made up entirely of independent directors. Jennifer leads the management of sustainability activities but sees herself as a“ conductor of an orchestra”.
“ I cannot do it alone. The sum of the parts is critical,” she says.
A global Sustainability Committee, an Environmental Impact Council, a Safety Committee and a Supply Chain Transparency Working Group all align
DC Fort Worth
around common goals. The aim is to make sure“ we are playing at the same tempo from the same sheet of music,” Jennifer explains.
On data, Henry Schein has deliberately integrated sustainability into its financial reporting backbone. Jennifer’ s team partners closely with the corporate accounting and external reporting function, led by Chief Accounting Officer Olga Timoshkina. Over several years, the company has shifted sustainability data collection to mirror financial reporting standards.
28 April 2026