of each company ’ s current capabilities and how much room there is to grow .
" Around a year ago , we engaged with over 100 of those top suppliers to figure out where they are in their journey toward a sustainable supplier diversity program ,” Connell says . “ We conducted a comprehensive end-toend supplier diversity benchmarking survey , which allowed us to tier them into three different groups .”
EXECUTIVE BIO
JIM CONNELL
TITLE : CPO AND HEAD OF GLOBAL SUPPLIER SERVICES
INDUSTRY : BANKING LOCATION : USA
Jim Connell , as Head of Global Supplier Services ( GSS ) for JPMorgan Chase & Co ., is responsible for Sourcing , Procurement , Third Party Oversight ( TPO ), Payment Operations and supplier control assessment for a $ 19B supplier spend portfolio , distributed across 31,000 engagements with 6,500 suppliers . Prior to this role , Jim was the Head of Third Party Operations and Controls for the firm , overseeing the firm wide TO program , Supplier Assurance Services and Payment Operations . Before this , Jim led the firm ' s Corporate TPO group , inclusiveof the PO policy , technology , regulatory engagement and cybersecurity . Before joining the firm in February 2014 , Jim served as CPO for RBS Citizens Bank , managing Strategic Sourcing , the Contract Management Center of Excellence and a supplier spend profile of $ 1.7B per year . Prior to accepting the CPO role in 2012 , Jim held various leadership positions within BS Citizens Bank ' s sourcing function , including management of the Marketing , HR , Technology , Facilities
& Operations sourcing teams . Prior to entering the financial services industry in 2008 , Jim practiced strategic sourcing for 7 years at Comverse , Inc ., which followed a successful 5 year tenure as a corporate technology sales representative . Jim holds a Bachelors degree in Political Science from Merrimack College , and lives in Connecticut with his wife , Dorin .
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