IBM and Oracle deliver AIG hospitality services on the cloud
Leaders from IBM and Oracle discuss their partnership and the combined strengths that enable cloud migration of AccorInvest Group ’ s global hotel network .
Hotels require great communication and accountability between departments , both in the office and in the foyer . In the digital era , hotels leverage technology to expand their offerings and encourage seamless operations across a network of branches . AccorInvest Group ( AIG ) is a key investor , owner and operator of a network of premises including those of Ibis , Novotel and Mercure . The company prides itself on creating more interactive guest experiences and leverages the Oracle-IBM partnership to facilitate its transition to integrated cloud services .
Oracle has a critical role in AIG ’ s digital transformation , providing its Oracle Cloud Human Capital Management ( HCM )— leveraging its benefits for human resources ( HR )— and Oracle Cloud Enterprise Resource Planning ( ERP ), which also provide advantages in financial planning .
“ We led similar , successful projects at Hilton and Marriott , so we have strong capacity to advise and support clients to carry out that transformation ,” says David Mihala , Vice President Applications for France at Oracle .
“ I am excited by the power of the Oracle and IBM partnership ,” says Robert Churchyard , who leads the Oracle practice inside IBM Consulting . “ Together we are delivering enterprise-wide business transformation through the deployment of Oracle ERP & HCM Cloud .”
Raising transformation capabilities
IBM is working with Oracle on the AIG transformation , delivering solutions to manage the maintenance and construction of its hotels , improving the employee and customer experience as well as the integration of Oracle cloud solutions to facilitate financial transformation .
Susana
Rodriguez Puerta , VP Alliances EMEA Applications at Oracle † , highlights the three key differentiators of the company : focus on customer needs , developing innovation that matters , and commitment to customer success .
“ IBM understands the customer needs very well , offering industry and business process tailored solutions from consulting to implementation ,” says Rodriguez Puerta .
Concluding , Olivier Reine , Partner — Global Business Services at IBM , says “ IBM has the experience — and the right skills and knowledge in new cloud solutions from Oracle — to deploy the right tools .”
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†
Susana Rodriguez Puerta has moved into a new role as COO Applications ECEMEA but was the former Alliances VP for Applications at the time of the interview .