BW LPG
Digital tools powering performance BW LPG has embraced digital transformation to drive real-time visibility and decision-making. The company uses an ERP system alongside e-commerce platforms including Procureship, ShipServ and others.
Ricardo has developed a comprehensive KPI dashboard that provides instant visibility across the procurement operation.
“ I can drill down from any number that I get in my dashboard to a supplier level, to a buyer level, to a vessel level, and find out what the root causes are when something goes wrong,” he outlines.
This granular visibility enables rapid root cause analysis when issues arise.
The dashboard consolidates data from standardised platforms, with Procureship serving as the primary e-commerce solution.
What is more, the organisation is developing an in-house AI workforce, expected to launch mid-2026. This will handle repetitive administrative tasks, freeing procurement professionals for more strategic work.
Ricardo acknowledges some team members feel apprehensive about these changes.“ There’ s a lot of scepticism and also some fear within the teams about what this means for their jobs,” he admits.“ But the only thing I can explain to them is it’ ll make your job more interesting.”
56 January 2026