This month ’ s cover story focuses on Auckland Watercare Services , the largest water utility in New Zealand . We spoke with Chief Digital Officer Rebecca Chenery , along with Paul du Quaasteniet and Peter Johnston from its Strategic Transformation Programme team , about technology ’ s role in boosting efficiency , resilience and customer centricity . “ Becoming customercentric today means more than being reliable and efficient – it means being fast , flexible and responsive to the changing needs of Aucklanders ,” says Chenery .

Back in November , we had the privilege of attending Web Summit 2019 and spoke to a number of leading executives from around the globe . Two features this month are based on those interviews : one with Lise Kingo , CEO of the UN Global

Compact , and the other with H & M ’ s CSO , Anna Gedda . While Kingo elaborates on the strategies , goals and successes of the Global Compact ’ s work , Gedda offers fascinating insights into the ways H & M is leading the fight for sustainable fashion .

Elsewhere , we spoke with innovative Dutch chemtech company Avantium on the challenges of introducing plant-based plastics to the drinks industry and the numerous benefits it could bring .

This month ’ s Top 10 takes a look at the world ’ s leading LNG companies , while our Events and Associations section highlights some key dates for your diary .

Do you have a story to tell ? get in touch at marcus . lawrence @ bizclikmedia . com

Enjoy the issue ! Marcus Lawrence

03 www . csomagazine . com