“ THAT WHOLE PROCESS OF IDENTIFYING THE MOST SIGNIFICANT IMPACTS INVOLVES TALKING TO STAKEHOLDERS . THAT BUILDS TRUST WITH THEM ”
CAROL ADAMS CHAIR , GLOBAL SUSTAINABILITY STANDARDS BOARD – GRI
“ We integrated measurement and analytics for each programme when we started this work 12 years ago ,” she says . “ We set very specific goals , aligned with the strategy of our business , and that would enable us to use all of Verizon ’ s assets .
“ We measure against our targets monthly , quarterly , and annually . We are so disciplined about reporting that we created a separate role for someone to do this full-time .”
Kirk adds that quarterly operations reviews are held with the CEO and all of his direct reports twice a year , and Verizon is audited by two third-party companies .
68 March 2024