ESG as competitive advantage In a mature technology market, Lenovo regards ESG performance as a core competitive factor. Customers, particularly large enterprises and public bodies, increasingly expect suppliers to demonstrate robust climate strategies, circularity programmes and credible disclosures.
Third-party ratings and eco-labels are also important signals in procurement, especially for customers without the capacity to do full independent assessments. Mary explains that these assessments not only influence customer decisions but also inform Lenovo’ s own strategy and priorities.
Internally, evolving expectations have reshaped sustainability leadership itself, demanding new skills and mindsets from ESG heads. Mary believes core leadership attributes, from curiosity and open-mindedness to the ability to focus, are especially vital in sustainability roles.
“ I think it’ s about listening to stakeholders and understanding what they need, from sales and customers to employees across the world,” she says.“ I learn from my team every day. Having people with different backgrounds helps us better integrate sustainability into the business.”
With recognition now coming from ratings agencies, customers and indices, she remains focused on the long-term nature of the work.
“ These challenges take time to solve, so remaining committed is hugely important,” Mary says.
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