MUFG

Beth Hoerle

Chief HR Officer MUFG Americas

The second pillar is the annual MUFG Excellence Awards, a programme that has evolved considerably across the six or so years it has been running. Previously focused primarily on rewarding revenue production, the awards have become more holistic, says Beth, recognising that when it comes to talent it takes more than just numbers to drive a business forward.

Across the organisation, colleagues nominate peers who are both advancing the firm’ s strategic objectives and demonstrating its culture principles, with 100 winners selected by peers as well as senior leaders.

The event itself rotates between US cities, with winners getting a private session with the CEO and the full executive committee present in the room.“ Everybody, a hundred people, whatever you want to ask me, I’ m here for you,” is how Beth describes the tone he sets. The town hall that follows is streamed live to the rest of the Americas workforce.

“ What the criteria is really about is nominating those moving the company objectives forward from a business perspective and also demonstrating our culture principles,” she says.“ So you’ ve got high revenue producers, you’ ve got people in the functions that have created new and more effective systems and processes, and you have people that are really great culture carriers. It’ s a great mix.”

A key aspect of the engagement at MUFG is top-down visibility from the company’ s leadership.“ I consider it a responsibility,” says Beth of her own participation.“ Anything I’ m asked to do, I do it.

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