AI IN SUSTAINABILITY drafting the first pass of a regulatory disclosure: all of that is delegatable today. The teams that pull ahead are the ones treating AI as a core capability, not a one-off feature. What can we hand off, and how do we keep expanding that list?
Q. WHAT NEEDS TO CHANGE TO TRULY SUPPORT AI-FIRST, AGENT-DRIVEN WORKFLOWS?
» Ted: Legacy sustainability platforms were built around workflows designed for human beings. You log in, navigate screens, fill in forms and click submit. That works fine if the primary user is always a person. But agents don’ t operate that way: they need to read data programmatically, make decisions and write results back, often across long multi-step tasks.
Most systems built before a few years ago simply weren’ t designed with that in mind, because they couldn’ t have been. You can bolt AI features onto those systems, but if the underlying architecture was built for human handholding, you’ re working against the grain of your own infrastructure.
Q. HOW IS GRAVITY ARCHITECTURED DIFFERENTLY FROM OLDER SYSTEMS?
» Ted: We made two deliberate architectural decisions early on that turned out to be critical. First, we built the entire system to be API-first, which means every capability is accessible programmatically rather than only through a browser. Second, we use a database architecture that lets us“ dry run” changes to customer data to see what would
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