SAUR
“ And then providing training assistance during the rollout of all the solutions . So , step by step , we ' ll say , okay , we will share that with you in one month . In two months , we recheck that for you . And then , six months , we will change that for you .”
“ We have to be very person-oriented . What does it change for me as a professional hazard field worker , dispatcher , or as a financial person ?” Ms . Guehennec explains that fear is stage two of the change curve , and so it ’ s vitally important to communicate exactly what the change means , in a relevant way to employees and letting them know what the next steps are so they know what to expect .
An Ambition Vision ; Leveraging Big Tech for Better Ways of Working “ To understand what digital transformation looks like at Saur , you have to understand what we manage ,” Guehennec says . “ We manage clients , and we manage infrastructure . That means water plants and networks ( pipes ). So there are two parts to our digital transformation .”
“ Operationally , what is first and foremost is the digital experience for our consumers , B2B and B2C . For B2B , that means things like the capability to manage their installations and infrastructure remotely with full transparency on the data , predictive modelling , and prescription analytics . For B2C , it also means full transparency and consumption and how to use nudge exercises to change the behaviour of the consumer to save water .”
“ And then there is the operational part with infrastructure and plants networks ), where the objective is to automate the ways of working of our plants and network .”
194 November 2021