AI IN SUSTAINABILITY
“ You have to put a framework and guidelines to build AI in a sustainable way”
Faith says. The presence of the United Nations and ongoing policy conversations add to the sense of urgency in developing holistic, integrated solutions.
Kyndryl’ s approach to customers reflects this focus on partnership.“ At the end of the day, we have to actually help them reduce their footprint,” Faith explains. The programme is not an afterthought; it is the foundation. The company has reduced its own emissions by 18 %, aiming for a 50 % reduction by 2030, a commitment that guides its work with customers.
“ The impact is far greater when we deliver through the ecosystem and our thousands of customers than if we worked alone,” Giovanni explains. New York Climate Week offers a space to discuss regulatory changes that are shaping the pressure for
Faith Taylor, SVP, Global Sustainability and Citizenship Officer, Kyndryl
credible, evidence-based sustainability. Faith points to the Corporate Social Responsibility Directive in Europe and similar regulations elsewhere, requiring precise, auditable data about environmental and social performance.
The role of data in driving change Kyndryl operates on a data-driven model, addressing what Giovanni calls a“ core challenge” for clients – knowing how to measure and report sustainable progress. The company’ s integration platform, Kyndryl Bridge, is critical here. It provides a single, auditable source of truth, synthesising millions of data points and creating real-time checkpoints for both technology and sustainability metrics.
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