When the interviewer is excited about the role, the impact and the company, candidates are more likely to accept. Train hiring managers to explain why it’ s a great place to work, authentically. That’ s good old-fashioned human interaction.

Use AI to check adverts for bias. There are tools and sites to help, which is important if you want a diverse and representative environment. Use automation for calendar management. One of the biggest challenges is processes taking too long. Candidates expect three weeks, though it’ s often closer to three months.

Jonathan Hart-Smith, Co-Founder and Chief Operating Officer, ESG REC