thrived with Melbourne Water ’ s long-term approach , bringing value to customers via a programmatic mode of delivery . “ The benefit is realised through continuous improvement , standardisation , consistent development of people , and the supply chain , to deliver innovative solutions ,” explains Wayne Nolan , KBR ’ s Vice President , Infrastructure Services , Australia . “ We began providing services to Melbourne Water in 2013 and over this time formed strong and positive relationships with Eamonn Kelly and his team . We look forward to continuing to safely deliver a high standard of customer outcomes .”
realise that success for the two consortia is very much dependent on the success of their competitor , because if one of the consortia starts outstripping the other , the whole model fails , and we ’ ll be back out to market . We ’ re looking for continuous improvement through direct competition , but
there ’ s a lot of collaboration that works across and underpins that .”
Kelly is proud of the initiative which has fostered a high level of trust within the framework . He ’ s keen to develop long-term partnerships like these to be able to meet the needs of Melbourne ’ s “ overheated ” infrastructure boom . “ We don ’ t want to lose their input because when we get it right it becomes an effective self-fulfilling model ; one founded on keeping those contractors and subcontractors with an amount of work that makes their business sustainable .” It ’ s a major reason why the future looks bright for Melbourne Water pledges Kelly : “ When you build a passion in people that makes them want to come to work and you look after their wellbeing , they will repay you in spades and your projects will be all the better for it .”
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