HALCOR
“WE ARE IMPROVING EFFICIENCY AND PRODUCTIVITY – AND ENHANCING TRANSPARENCY , VISIBILITY AND DECISION- MAKING ”
ANASTASIA TOUPALI SUPPLY CHAIN DIRECTOR , HALCOR
Initiatives like this , paired with its proclivity for local sourcing , is how the company promotes both sustainability and local businesses .
“ People are a top priority , as Halcor is our People ,” says Anastasia . “ This is why we develop and implement trainings for our people and for our partners , and why we run improvement programmes .”
Reskilling and upskilling are vital at a time of labour shortages , and Halcor ’ s efforts in this area have been pivotal to its success .
“ I think everything is linked together . So in order to ensure that the products are delivered to our customers on time , that they meet high quality standards and they are produced efficiently , it ’ s absolutely critical to have the right people properly trained , the right processes , systems and tools and last but not least , a customer-centric culture .” says Anastasia .
“ This holistic approach not only enhances customer satisfaction , but also drives the skill level and processes optimisation within Halcor and contributes to long-term business success ,” she continues .
Partnerships pushing Halcor higher It ’ s not just internally that Halcor is pushing the envelope . Being an industry leader , it also takes a customercentric approach to its partnerships .
“ We consider both suppliers and customers to be our partners ,” she says . “ We work with our customers on product and solution design , and with our suppliers on how to produce these in the most efficient way .”
Halcor works with partners who bring external solutions to bear in a supply chain setting to fulfil its vision . One notable partnership is with PwC , which began with a supply chain diagnostic three years ago . “ This was the beginning of a strong relationship ,” Anastasia explains . “ PwC helped us define key initiatives and then supported us with knowledge and expertise in more follow-up projects , helping us accelerate our way to transform our end-to-end value chain .”
This helped open up new sectors for the company and helped it deliver on its customer-centric ethos .
“ PwC was our partner in the first major Value-Stream Mapping project ,” she says . “ They supported the creation of our order-management department , in order to boost Halcor ’ s extrovert culture and ensure better customer service .”
196 September 2024