INTERVIEW that kind of takes care of that ,” Huang said as she divulged TIER ’ s operational strategy .
“ We have a local team in every city that is responsible for charging and maintaining the scooters . In terms of the charging , we have our TIER Rangers . All of these are permanent employees , as opposed to gig workers , and are responsible for replacing all of the empty batteries from our e-scooters and in that process , they also carry out a simple safety check as well .” This highlights one of the ways in which TIER has supported not only the environment , but the development of cities while creating local jobs .
As a result of its circular design process , TIER has optimised its e-mobility solutions to require minimal intervention and replacement parts , leaving the necessary repairs to qualified technicians from local trades .
“ Our vehicles are designed in a way that all parts can be replaced and repaired and there are around 83 different components of such . Due to this , and our maintenance regime , our scooters hardly have to be taken out of service due to technical defects or to be decommissioned entirely . What happens then is when a scooter can ’ t stay in the sharing service anymore , we first evaluate whether certain parts of the scooter can be reused ,” Huang said , addressing the company ’ s waste management system .
“ Some of the components are first evaluated for reuse , whether they can be used for the repair of other vehicles in the fleet ,
How to drive a TIER e-scooter
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