CENTRICA
Centrica
- People and Planet plan
supplying gas and coal to being an energy and services company today , we have adapted and changed to meet the needs of our customers ,” comments Centrica .
The Centrica Business Model Designed to focus on meeting the changing energy supply , services , and solutions needs for its customers , Centrica provides its offerings to both consumers and businesses , helping them transition to a lower-carbon future .
For its consumer customers , Centrica provides supply , and home services and solutions , ranging from protection , installation and smart heating to the supply of gas and electricity . “ We want to make people ’ s lives simpler by providing seamless , time-saving services that are affordable and sustainable . Understanding and satisfying consumer needs is critical to our success ,” says Centrica .
CENTRICA ’ S FIVE GROUP PRIORITIES
1 . Customer obsession 2 . Operational excellence 3 . Most competitive provider 4 . Cash flow growth 5 . Empowered colleagues
148 September 2021